Contact Papiano
Four inboxes, one person reading them. Pick the one that matches your question so it reaches the right place first.
General support
Account issues, bugs, feature requests, and general questions. Typical response time: within 3 business days.
Legal and privacy
Terms of Service questions, data access, correction, or deletion requests under the Privacy Policy.
Security reports
Found a vulnerability? Report it privately to this address before any public disclosure, with steps to reproduce. We prioritize security reports over general support.
Developer and partnership inquiries
Technical partnerships, integrations, press, or startup-program verification inquiries.
Community channels
For quick community discussion, updates, and casual questions, join the official channels: Discord, X, TikTok, or Telegram, linked from the app menu and the About page.
Security disclosure policy
Papiano supports responsible disclosure. Report vulnerabilities to security@papiano.app and give us reasonable time to investigate and fix the issue before any public write-up. Machine-readable disclosure details are also published at /.well-known/security.txt.